It’s been a challenging year for East Renfrewshire web team; we went live with our new site in May 2008 after a year of detailed planning and development work. We realised that our old site had probably past its sell-by date. It needed refreshed and it needed a new structure and new features to bring it in line with modern websites.
But we felt it was you, our customers, who should make the decision to redevelop the website or not. After all, you may have been perfectly happy with the site the way it was!
With the help of some usability experts, we carried out detailed research to measure the effectiveness of our website, and many of you contributed to these sessions. From your feedback it was clear that a re-development was required. Roll on the hard work…